1. Jumpseat Terms & Conditions
Last updated: 8 May 2026
These Terms & Conditions (the “Terms”) govern your access to and use of the Jumpseat mobile application, website, and related services (collectively, the “Service”) provided byAltitute Pte. Ltd. (“Altitute”, “we”, “us”, or “our”), a company incorporated in Singapore with registration number 202552733D and registered address at 160 Robinson Road, #14-04, Singapore Business Federation Center, Singapore 068914.
By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 13 years old, or the minimum age required to lawfully use the Service in your jurisdiction, whichever is higher. If you are under the age of majority where you live, you may use the Service only with the consent and supervision of a parent or legal guardian.
The Service is not directed to children under 13.
2. Description of the Service
Jumpseat is a social flight tracking and travel community platform that may allow users to:
create profiles;
add and manage flight and travel-related information;
follow or connect with other users;
share posts, stories, reviews, and other user-generated content;
participate in communities, discussions, and events; and
access other features we may introduce from time to time.
We may add, modify, suspend, or discontinue any part of the Service at any time.
3. Accounts
We may offer some parts of the Service without requiring you to identify yourself directly, but certain features may require account registration or additional profile information.
To use certain features, you may need to create an account. You agree to provide accurate, current, and complete information and to keep it updated.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us promptly if you suspect unauthorized access to your account.
We may refuse registration, reclaim usernames, or suspend or terminate accounts that violate these Terms or may harm the Service, our users, or third parties.
4. Social and Flight Information
Jumpseat may display flight-related, itinerary-related, location-related, airport-related, and community-generated information. Such information may come from you, other users, service providers, or other third-party sources.
You understand and agree that:
flight and travel information may be delayed, incomplete, unavailable, or inaccurate;
the Service is provided for informational and social purposes only;
the Service is not an air traffic control, safety-critical, operational dispatch, emergency, insurance, or official travel advisory service; and
you must not rely on the Service as the sole source for flight operations, safety decisions, airport access, immigration, security, check-in, boarding, claims, insurance, or time-critical travel decisions.
Always verify important travel information with airlines, airports, official authorities, insurers, and other authoritative sources.
We may modify, limit, or discontinue any public data, tracking, feed, or informational feature at any time.
5. User Content
The Service may allow you to post, upload, submit, publish, display, or share content, including text, photos, videos, usernames, profile information, reviews, comments, stories, event-related information, and travel or flight-related details (“User Content”).
You retain ownership of your User Content. However, by submitting User Content through the Service, you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, modify, adapt, publish, display, perform, distribute, and otherwise use that User Content as necessary to operate, provide, improve, promote, and protect the Service.
This license ends within a commercially reasonable period after your User Content is deleted from the Service, except to the extent that:
your content has been shared with others and they have not deleted it;
we need to retain it for legal, security, compliance, backup, or evidentiary purposes; or
limited copies remain in backup systems for a temporary period.
6. Visibility of Content and Travel Information
Because Jumpseat includes social features, content you share may be visible to other users depending on your settings and the design of the relevant feature. This may include profile information, flight activity, travel-related posts, comments, reviews, connections, or event participation.
You are responsible for deciding what you share. Do not post personal, sensitive, or third-party information that you do not want disclosed.
7. Prohibited Conduct
You also agree not to use the Service in ways that place unreasonable load on our systems, abuse data access, or use the Service for unintended high-volume monitoring, scraping, or resource-intensive activity.
You agree not to:
violate any law or regulation;
infringe, misappropriate, or violate any person’s rights;
post false, misleading, fraudulent, or deceptive travel or identity information;
impersonate any person or entity or misrepresent your affiliation;
collect, scrape, harvest, or bulk-download data from the Service without our written permission;
stalk, harass, threaten, abuse, dox, intimidate, or endanger others;
post content that is defamatory, obscene, hateful, discriminatory, sexually exploitative, or otherwise unlawful;
upload malware or interfere with the operation, integrity, or security of the Service;
attempt unauthorized access to accounts, systems, or data;
use bots or automation to create accounts, manipulate engagement, or disrupt the Service;
use the Service for commercial solicitation or spam without our written consent; or
post another person’s itinerary, booking details, boarding information, passport information, or other private travel data without lawful authority and consent.
8. Moderation and Enforcement
We may, but are not obligated to, monitor the Service and review, remove, restrict, block, or delete any User Content or account that we believe violates these Terms, creates risk, or may harm the Service, our users, or third parties.
We may suspend, limit, or refuse service to any user, account, device, or integration at any time where we reasonably believe this is necessary to prevent abuse, unauthorized access, excessive automated use, legal exposure, safety risks, or harm to the Service or others.
We may also preserve and disclose information where reasonably necessary to comply with law, enforce these Terms, detect or prevent fraud or security issues, investigate misconduct, or protect rights, property, and safety.
If you believe content on Jumpseat infringes your intellectual property or other rights, you may contact us using the contact details below. We may remove allegedly infringing material and may suspend or terminate repeat infringers where appropriate.
9. Third-Party Services and Content
The Service may integrate with or link to third-party services, including app stores, authentication providers, analytics providers, payment processors, mapping or location services, social platforms, community platforms, airline or travel data sources, and other external services.
We do not control and are not responsible for third-party services, content, policies, or practices. Your use of third-party services may be governed by their own terms and privacy policies.
10. App Stores
If you download the app from the Apple App Store or Google Play, you acknowledge that:
these Terms are between you and Altitute, not with Apple or Google;
Apple and Google are not responsible for the Service;
your use of the app must comply with the applicable app store terms; and
to the extent permitted by applicable law, the app store operators are third-party beneficiaries of these Terms as they relate to the app.
11. Paid Features and In-App Purchases
If we offer subscriptions, premium features, or in-app purchases, additional pricing and billing terms may apply at the point of purchase.
Unless otherwise stated:
fees are stated in the currency presented at checkout;
subscriptions renew automatically until cancelled;
you may manage or cancel subscriptions through the relevant app store or payment provider; and
except where required by law, fees are non-refundable.
Where billing is handled by an app store or third party, their billing, invoicing, cancellation, and refund rules may also apply, and payment disputes may need to be directed to that provider.
12. Intellectual Property
The Service, including its software, design, text, graphics, logos, trademarks, compilations, and other content provided by us, is owned by or licensed to Altitute and is protected by intellectual property and other applicable laws.
Except for the limited right to use the Service in accordance with these Terms, no rights are granted to you.
13. Feedback
If you provide feedback, suggestions, ideas, or feature requests, you grant us a worldwide, perpetual, irrevocable, sublicensable, transferable, royalty-free right to use them without restriction or compensation to you.
14. Privacy
Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect your personal data.
15. Disclaimers
To the maximum extent permitted by law, the Service is provided on an “as is” and “as available” basis.
We do not guarantee that the Service will be uninterrupted, secure, error-free, or accurate, or that any flight, travel, social, community, or user-generated information will be complete, current, or reliable.
To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, title, and non-infringement.
16. Limitation of Liability
To the maximum extent permitted by law, Altitute and its directors, officers, employees, affiliates, contractors, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, data, use, travel opportunity, or other intangible losses, arising out of or relating to your use of or inability to use the Service.
To the maximum extent permitted by law, our aggregate liability arising out of or relating to the Service or these Terms will not exceed the greater of:
the amounts you paid us for the Service in the 12 months before the event giving rise to the claim; or
SGD 100.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.
17. Indemnity
To the maximum extent permitted by law, you agree to indemnify and hold harmless Altitute and its directors, officers, employees, affiliates, contractors, and agents from and against claims, liabilities, damages, losses, and expenses arising out of or related to:
your User Content;
your use of the Service;
your breach of these Terms; or
your violation of any law or third-party rights.
18. Suspension and Termination
We may suspend or terminate your access to all or part of the Service at any time, with or without notice, if we reasonably believe you have violated these Terms, created risk or possible legal exposure, or if we are discontinuing the Service.
You may stop using the Service at any time and may request account deletion where available.
Sections that by their nature should survive termination will survive, including provisions on intellectual property, licenses, disclaimers, limitation of liability, indemnity, dispute resolution, and any accrued rights or obligations.
19. Changes to the Service or Terms
We may update the Service and these Terms from time to time. If we make material changes, we may provide notice by posting the updated Terms in the app or on the website, updating the “Last updated” date, or by other reasonable means.
Your continued use of the Service after the changes become effective means you accept the revised Terms.
20. Governing Law and Dispute Resolution
These Terms are governed by the laws of Singapore, excluding its conflict of laws rules.
Any dispute arising out of or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Singapore, unless applicable law requires otherwise.
21. Contact Us
For questions about these Terms, please contact us at:
Altitute Pte. Ltd.
160 Robinson Road, #14-04
Singapore Business Federation Center
Singapore 068914
Email: hello@altitute.com
© 2026 ALTITUTE PTE. LTD.